Privacy Policy for RapidGo

Effective Date: 17-09-2025

RapidGo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RapidGo mobile application (“App”).

1. Information We Collect

When you use RapidGo, we may collect the following information:

• Personal Information: Name, phone number, email address, delivery address, and payment details (processed securely via third-party providers).
• Usage Data: Information about how you use the app, including browsing history, search queries, preferences, and order history.
• Device Information: Device type, operating system, IP address, and app version.
• Location Information: If you allow location access, we may use it to provide accurate delivery services.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your orders, account, or support requests.
• Improve our services, app performance, and user experience.
• Send promotional offers and updates (you can opt out anytime).
• Detect and prevent fraud, unauthorized access, or other illegal activities.

3. Sharing of Information

We respect your privacy and will not sell your personal data. We may share information only with:

• Trusted third-party service providers (delivery partners, payment processors, cloud hosting providers) to complete your orders.
• Law enforcement or regulatory authorities if required by law.

4. Data Retention

We retain your personal information only as long as necessary for the purposes stated above or as required by law. You may request deletion of your account and associated data by contacting us.

5. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your personal information. However, no system can guarantee 100% security.

6. Your Rights

Depending on your location, you may have rights under GDPR/CCPA, including:

• The right to access the personal information we hold about you.
• The right to request correction or deletion of your data.
• The right to opt out of marketing communications.
• The right to withdraw consent for location or other permissions.

7. Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to remove it.

8. Third-Party Services

RapidGo may use third-party services such as Google Analytics, Firebase, or payment gateways. These services may collect data in accordance with their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the revised “Effective Date.” We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

📧 Email: maniedulive@gmail.com
📞 Phone: +92 305 4485697